I appreciated the call confirming my appointment. John Westbrook, your company representative, arrived on time and presented his business card when I answered the door. He was efficient and thorough with his inspection of my air conditioning unit. Before he left, he offered some suggestions on how I could improve the efficiency of my unit by installing an attic tent. I am strongly considering this option. He also reminded me that Charlotte Mechanical offers plumbing services.
Sherry Elmes
Charlotte Mechanical Customer
Jeff Crane and his crew with Charlotte Mechanical recently replaced our old heat pump with a new Amana system. Everyone on this project was extremely professional and the quality of their installation was most excellent. Even the county inspector made a comment on the "very nice job" that Jeff and his crew had performed. I highly recommend Charlotte Mechanical.
Ron McCann
Charlotte Mechanical Customer
“ If you’re looking for someone who you can trust for all of your heating and air conditioning needs, Steve McLaughlin and Charlotte Mechanical is who you need to contact.”
Chip Sigmon
Former Strength & Conditioning Coach - Charlotte Hornets NBA
Charlotte Mechanical Customer
“Charlotte Mechanical did a fantastic job with my air conditioning unit. Dan and his team were very professional and did top quality work. I could not believe how quickly they responded to my service call. I would highly recommend Charlotte Mechanical to anyone in need of heating and air work.”
Randy Werzyn
Charlotte Mechanical Customer
“We found out the hard way with our new home that the heat never goes out at a convenient time. Thankfully we found a convenient solution. We called Charlotte Mechanical and they came right out. The technician quickly diagnosed the problem and had it fixed in no time. With their reasonable rates and timely service we have their number handy for all our plumbing and HVAC emergencies.”
Jennifer Butler
Charlotte Mechanical Customer
“For the past 12 years, Dan and Steve have always taken care of my heating and air problems, but when my plumbing went out, I didn’t know who to call. Dan let me know they had been doing plumbing for the past 10 years as well. Charlotte Mechanical came out on the same day and fixed the problem. They saved me time and who knows how much money from dealing with another plumbing company’s high rates. Thanks Dan”
Alyson R. Winters
Charlotte Mechanical Customer
“I have been doing business with Steve McLaughlin for many years. Steve runs a very professional business with a strong emphasis on quality workmanship, excellent customer service, and competitive pricing. I would highly recommend Charlotte Mechanical for all of your plumbing and HVAC service needs.”
Joe Caldwell
Charlotte Mechanical Customer
“Charlotte Mechanical did an emergency repair job for my fiancee when she was ill. The quickness and professionalism exhibited by their employees was way above expectations. The job was finished quickly, rather inexpensively, and very complete. There never was another problem with her unit.”
Marty O'Neill
Charlotte Mechanical Customer
“We remodeled our 1925 Bungalow three years ago taking it from 1150 to 3800 square feet, 1 bath to 3 ½ baths. Charlotte Mechanical put in all new plumbing, fixtures, heating and air in our house. The job was done quickly and very professionally.”
Charlotte Mechanical Customer
“We have been using Charlotte Mechanical for service for the last ten years. Before we remodeled a pipe broke on a Sunday night, which by the way was one of the coldest nights of the year and Charlotte Mechanical sent a tech out within the hour and got everything fixed. We had an older home at the time so they serviced our air condition quite often. They have always been a pleasure to work with.”
Jack and Barbara Morgan
Charlotte Mechanical Customers
“As an architect, I have worked with Charlotte Mechanical for many years. They have provided high quality service on a wide variety of housing projects we’ve designed within, and outside of the Charlotte area. Charlotte Mechanical has also provided installation, service and maintenance on the two HVAC systems at my personal home. On the rare occasion we’ve needed an adjustment or placed a basic service call, CM has always provided very personal, prompt and intelligent responses. I would recommend their services to any colleague, neighbor, or family member.”
Matthew G. Majors, LEED AP
Charlotte Mechanical Customer
You guys were great and very professional. Not used to the service guy getting to our house when they actually say they will. A breath of fresh air!
RC
Charlotte Mechanical Customer
Jay Phillips quickly fixed our center cooling system today. He did such a great job that we were deeply impressed. We spent much less money than what was estimated by other companies. We are very happy. We will use Charlotte Mechanical services in the future….
Jing Yang, Professor, UNCC
Jay the service technician that you sent to my house yesterday to address issues with my AC is a great asset to your Team. I was impressed with how courteous, professional, and knowledgeable he was...
Ron Skufca
Attorney, Mortez & Skufca
My air conditioner stopped working last night. My husband called your service and we were happy to get a prompt appointment. An extremely professional service representative named Juan came to our home during the scheduled time. Juan immediately, with a great amount of courtesy went to work. He explained what he was doing in layman's terms, which gave me a comfort level. I believe professional and courteous service people like Juan are rare, and I know he is an asset to your company…
Michelle Goodman