Heating Service & Repairs

Is your heating unit broken? Malfunctioning? We’re here to help 24/7.

TEL: 704-688-9300

We understand that waiting isn’t an option when your house is freezing cold because your heat isn’t working. That’s why we work around-the-clock to get you the service and repair help when you need it. No additional charges for nights or weekends and we service all makes and models.

Quality: Our #1 Priority

We take pride in our work. That starts with quality parts, most all made in the U.S.A. That’s because high quality parts will last longer, meaning fewer problems down the road for you. Pair that with excellent workmanship, and you receive an all-around top-notch job from true professionals. And, our service calls and repairs are always clearly priced and quoted upfront, so you can expect transparency our entire visit in your home.

Trained & Trusted

We won’t send anyone to your home unless they are completely and fully trained. We have such a high bar for our technicians that even our office is a North American Technician Excellence (also known as NATE) training facility. NATE certification is the gold standard for technician development in HVACR. Learn why you should choose a NATE-Certified Technician here. Plus, all our technicians are drug-tested and pass a background check.

Rheem products are the best around and among the most affordable. And Charlotte Mechanical is proud to be a Rheem Pro Partner. This means that we’re committed to being the best in installation, service, customer satisfaction and training. That’s because not every dealer qualifies as a Rheem Pro Partner -- only those that meet Rheem's stringent standards. Call us today so we can show you how Rheem and Charlotte Mechanical make the perfect team!


I've used them several times over the years and recommended them to my neighbour who replaced their unit. Fast, curious, and honest! I wouldn't use anyone else!

Scot H.


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Looking for advice?

Learn how to keep your home warm with advice from our experts. Plus, get an occasional update on what’s happening in the Charlotte community.

Read our blog

We also provide heating maintenance services through our Simplified Service Plan (SSP). This is the best way to keep your heater fully functional and your home warm and cozy. This preventive maintenance program includes cleaning, inspection and tune-ups on your heating and air conditioning system by one of our licensed heating technicians.

Contact USTEL: 704-688-9300

Everything we do revolves around our customers

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