We understand the discomfort and disruption of a broken A/C unit. That’s why we work around-the-clock to get you the service and repair help when you need it. No additional charges for nights or weekends and we service all makes and models.
We take pride in our work. That starts with quality parts, most all made in the U.S.A. That’s because high quality parts will last longer, meaning fewer problems down the road for you. Pair that with excellent workmanship, and you receive an all-around top-notch job. And, our service calls and repairs are always clearly priced and quoted upfront, so you can expect transparency our entire visit in your home.
We won’t send anyone to your home unless they are completely and fully trained. We have such a high bar for our technicians that even our office is a North American Technician Excellence (also known as NATE) training facility. NATE certification is the gold standard for technician development in HVACR. Learn why you should choose a NATE-Certified Technician . Plus, all our technicians are drug-tested and pass a background check.
Rheem products are the best around and among the most affordable. And Charlotte Mechanical is proud to be a Rheem Pro Partner. This means that we’re committed to being the best in installation, service, customer satisfaction and training. That’s because not every dealer qualifies as a Rheem Pro Partner -- only those that meet Rheem's stringent standards. Call us today so we can show you how Rheem and Charlotte Mechanical make the perfect team!
Our AC went out during the night, I logged a call and Nick was here before the service time originally set. He was so kind & professional! He explained all my options/cost and thankfully it was the best case scenario! Nick was done and gone in about an hour! Great customer experience from answer service, to dispatch to fixed! Highly recommend!
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