Not all warranties are created equal. But we are so confident in the way we do things that we stand behind our installations for 5 years. That means parts and labor are covered for 5 years. Our warranty is provided by Charlotte Mechanical 24 hours a day, 7 days a week. Some companies use a third party that only covers warranty issues during weekday business hours. What happens when your heater breaks during the weekend?

Did you know that county inspections are required by state law any time you install new HVAC equipment, such as a heat pump or furnace? These rules are in place for your protection. We’re loyal rule followers but we also wouldn’t want to ever put you and your family in harm’s way. Bonus: we use IBA inspections, which means the inspector only gives you a two-hour window when you need to be at your home versus a full day. We respect that you live a busy life and can’t be at home an entire day waiting.

We also provide heating maintenance services through our Simplified Service Plan (SSP). This is the best way to keep your heater fully functional and your home warm and cozy. This preventive maintenance program includes cleaning, inspection and tune-ups on your heating and air conditioning system by one of our licensed heating technicians.