Simplified Service Plan: Preventative Maintenance for Your HVAC System

Chances are you’ve already adjusted your thermostat this season. Whether to bring in a little heat on those cooler mornings or cool things down as the weather warms up. And, chances are, you did so with mild apprehension. We hear it all the time: the nervousness of turning on your HVAC system after months of not using it. There’s no magic trick required before switching between heating and cooling; nevertheless, many homeowners feel a bit uneasy.

At Charlotte Mechanical, we have a simple answer to these seasonal worries: the Simplified Service Plan (SSP). The SSP is a preventative HVAC maintenance program that provides you with a detailed report on the current condition of your system. As you know, these systems contain many small, inexpensive parts that control larger and much more costly components. A preventative maintenance plan can save you hundreds — even thousands — of dollars by identifying issues early, preventing breakdowns, and minimizing inconvenience.

‍What does the simplified service plan include? ‍Our SSP (simplified service plan) includes two cleanings per year (one in the fall/winter and one in the spring/summer), a 10% discount on all repairs, priority scheduling, reduced service call rate ($30 off), and The SSP Loyalty Discount, which is $100 off of a new system purchased from Charlotte Mechanical for every year of consecutive SSP renewal.

If you’re still unsure about the value of a maintenance plan, consider these five reasons:

Peace of mind.
Whether it’s a chilly winter night or a sweltering summer afternoon, rest easy knowing your system has been inspected, serviced, and optimized by a Charlotte Mechanical HVAC professional.

Forewarning.
With the SSP, homeowners receive early notice of any potential issues that may exist within the system. Even if it’s functioning fine at the moment, knowing that a repair may be needed within the next year can help you plan and budget effectively.

Responsibility.
Routine maintenance checks can uncover small issues that are often inexpensive to fix. Left unchecked, those same issues can lead to more extensive and costly repairs down the road.

Air quality.
Not all maintenance plans are created equally. Unlike most companies, Charlotte Mechanical cleans both the evaporator (indoor) coil and the condenser (outdoor) coil. Dust and allergens that clog air filters also collect on blower motors and coils — and not cleaning them can compromise your home’s air quality.

Efficiency.
A clean, well-maintained HVAC system runs more efficiently. Dirt buildup on coils, blower wheels, and filters causes performance to drop. While the effects might seem minor month to month, over time they can significantly increase your energy costs.We strongly believe that our Simplified Service Plan pays for itself through reduced repair costs and extended equipment lifespan. Plus, we pride ourselves on offering customized maintenance solutions for every customer we serve.If you’d like to learn more about the services included in the SSP or to schedule your first appointment, click the Schedule Now button in the top right corner.


John was incredibly professional, timely, 
and thorough. He explained everything 
clearly and answered our questions. We’ve trusted Charlotte Mechanical for two years and always had a great experience with their heating and cooling service.

-Robert Williams

Kris came in as part of the maintenance plan we signed up for after he and Jake fixed our aging AC unit and saved us from a full HVAC replacement. Kris was very friendly and detailed in his check on our heating system. He made sure it was running well (and safely) and was able to make a needed repair the same day. Nothing but a positive experience since we’ve starting using Charlotte Mechanical.

-Sean Dougherty

Kris was awesome! He had great communication as he explained what he was doing and why. He was dog friendly and great to chat with. Kris is very knowledgeable and fixed an airflow issue that we were having. I would recommend this company for sure.

-Kylie Hawk

Nick from Charlotte Mechanical is absolutely top notch. He’s been my HVAC guy for several years, and I honestly say I trust him, which feels rare these days. Nick always gives me solid, honest advice - never pushing anything I don’t truly need. He takes the time to explain my options, helps me weigh the pros and cons, and considers cost without ever cutting corners.

-Lavonne McLean

Kris did an awesome job when it came to diagnosing the issue with our HVAC system. He sent me texts/videos of the issues he found while I was at work. He was knowledgeable and showed me all available options that fit my budget. I would highly recommend Kris and Charlotte Mechanical to my friends and family.

-Nick Arraya

This is a great company with amazing customer service and employees! They called me within half an hour to let me know a tech was on his way to repair my heating system. Kris was great!! He communicated every step of the way, he identified and repaired the issue very quickly, and he had a positive and professional demeanor. I'm thoroughly pleased!

-Angel Brown

Kris was absolutely amazing! Not only was he professional and kind, but he tested my unit, changed my air filters for me and even rolled in my trash can from the curb because I had a hurt knee. That's what I call going above and beyond! I got his contact information to pass along to my mom who will also need HVAC help in the near future. Lifetime customer here. Thank you Kris!

-Kate Jarrell

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